I am not here to tell you it’s a problem when your good employees find a job elsewhere. Or that a great culture helps to retain them. I am not even going to quote the hundred millionth statistic that shows how it costs more to replace than to retain, that productivity is higher when peoples’ […]
The Pony Express showed us a way to innovation, but more on that in a minute… Put simply, there are two ways to innovate. (1) Product and Service Innovation (2) Business Model Innovation (new ways of working) Some of the world’s biggest and most successful start-ups have focused on (2) whilst many large incumbents are […]
We could be forgiven for being confused about business improvement… It’s no wonder a great proportion of businesses are unremarkable. They receive seemingly contradictory advice on how to grow. It becomes unclear what to do next when results are declining. We are expounded to do the following on a regular basis from all the business […]
The Sage of Omaha once said, and I paraphrase a little, that when you get a technology based transformation its much easier to pick the losers than pick and make money on the winners. His cases in point were the automobile and the plane. Whilst cars changed the way people moved around forever more, it […]
When is 70% off too much? Last week both Dick Smith and Laura Ashley (Australia) went into administration. They were founded within 3 years of each other; Dick Smith (1968), Laura Ashley (Australia, 1971). They both beat most of the odds for a long time. They could have been in the 40% of businesses that […]
We often hear about large businesses that get into trouble, a bad quarter, a bad year, downsizing, poor sales and so it goes… We then get a chance to be armchair critics, Monday Morning Quarterbacks, to throw rocks from afar. We then level, our sometimes informed and sometimes ill-informed, critiques at leadership performance. Heads in […]
