I am not here to tell you it’s a problem when your good employees find a job elsewhere. Or that a great culture helps to retain them. I am not even going to quote the hundred millionth statistic that shows how it costs more to replace than to retain, that productivity is higher when peoples’ […]
We used to get petrol from Service Stations. We’d pull up, stay in our cars and say “fill‘er up and can you check the oil, water and tyres please”. Not so anymore. Esso, Ampol and Golden Fleece names have disappeared too. The Big Oil Brands worked to differentiate themselves mainly through brand marketing given their […]
Business Model Innovation CBA has bought a $300,000 robot to put in its innovation lab. That’s a pretty symbolic statement for a company with over 1100 branches. Estimates of the impact of Robotic Process Automation on bank branch jobs vary considerably, potentially ‘saving’ between 20% and 50% of employee’s routine processing. As with driver-less transport, […]
Atlassian did it to Enterprise Software Kaggle did it for data-science Netflix did it for movies (3 times) Airly is about to do it for Air Travel in Australia Waddle did it for working capital Kickstarter did it for entrepreneurs Slack did it for projects and Pokemon did it for AR What did […]
Well its only gunna be a smack if (A) you love status quo and don’t want to change/improve AND (B) you are NOT already a leading version of your industry. We walk into the doctor’s practice, wait for… now let me think… too bloody long and then have the pleasure of being called from afar, […]
The Pony Express showed us a way to innovation, but more on that in a minute… Put simply, there are two ways to innovate. (1) Product and Service Innovation (2) Business Model Innovation (new ways of working) Some of the world’s biggest and most successful start-ups have focused on (2) whilst many large incumbents are […]
The First and Second Industrial revolutions pulled people into factories. The rise of mass production dramatically lowered the cost of goods, which in turn spurred demand. In some cases new markets were created. Many of these goods offered people time savings. The combination of being able to access cheaper and cheaper products that also afforded […]
Organisations often spend a lot of effort on innovating their next product breakthrough but little time innovating the way they work. We need to shift our focus from just product innovation (the WHAT) to HOW our businesses are structured and function. Innovating the Enterprise Model is the imperative, here’s why. Sharp Corporation (Japan) is in […]
The latest gust of subscription revenue models can be seen in the airline industry. Subscriptions are popping up everywhere. This month there was another example of an airline subscription model launched with OneGo’s entry into an increasingly populated space. OneGo offers unlimited flying on 700+ commercial airline routes in the US, from 76 airports for […]
We could be forgiven for being confused about business improvement… It’s no wonder a great proportion of businesses are unremarkable. They receive seemingly contradictory advice on how to grow. It becomes unclear what to do next when results are declining. We are expounded to do the following on a regular basis from all the business […]
